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This paper provides an overview of the functionality of online assessment tools from a practitioner’s standpoint. Basic services of these tools are described as well as a comparative
review of several representative tools. We also provide the reader with a set of guidelines for making their own decisions about such tools as well as discuss the advantage s and disadvantages of these tools in helping to facilitate high-quality assessment.
This article examines some advantages and disadvantages of conducting online survey research. It explores current features, issues, pricing, and limitations associated with products and services, such as online questionnaire features and services to facilitate the online survey process, such as those offered by web survey businesses. The review shows that current online survey products and services can vary considerably in terms of available features, consumer costs, and limitations. It is concluded that online survey researchers should conduct a careful assessment of their research goals, research timeline, and financial situation before choosing a specific product or service.